Welcome to the privacy centre of Explore Worldwide Limited where you can find details on how we sensitively handle the personal data you provide when you interact with us via the website, sales and customer service team or in other ways. We appreciate there is a lot of information contained here, but we wish you to be fully informed of your rights and hope that we can answer any questions you have.
Explore is a data controller. We are a company registered in England (no. 01577018) registered address; Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, UK. Explore is part of the larger Hotelplan UK Group which is a collection of niche tour operators in the UK including Inghams, Esprit Ski, Santa’s Lapland, Explore Worldwide and Inntravel.
We are part of the HotelPlan UK group, which comprises Explore Worldwide Ltd, Inntravel, Inghams, Esprit and Santa’s Lapland, as such we manage our data within a Single Customer View (SCV) for all five brands. This means that whilst each brand can only see the data relevant to their brand, if you have given your data to two or more of the brands, any updates to your personal data with one, will update the SCV as a whole to maintain the data’s integrity and currency; this includes, but is not exclusive to, your name and your contact details.
Please note that the information given here equally applies if someone else makes arrangements on your behalf and provides us with your details. If you handle the arrangements for other travellers, please ensure that they are aware of the information contained within this privacy centre.